Terms Of Service
This Terms of Service Agreement (this "Agreement") governs your use of the NEnhancer websites, and desktop, browser, and mobile services, applications, and extensions (collectively the "Software"). The Software offers value adding stand-alone services, enhances your interaction with various websites by adding features, functionality and content through your browser, and provides other functional and entertainment services.
The desktop version of the Software may be downloaded from websites maintained by the Company or its affiliates (the "Sites"). Mobile versions of the Software do not require the download of the desktop version. The Software, the Sites, and any related features, updates, functionalities, products, services, software, websites, programs, promotions or content provided by the Company or its affiliates shall be referred to collectively as the "Services".
Acceptance of Terms of Service
Software Features and Compensation
The Software provides a suite of browser features that customize and enhance your interaction with various websites by rendering graphics, text, or other functional or interactive content in your browser. Browsers may be required to close to install the Software, and the Software will be automatically enabled upon restart.
The Software is free to use and supported by various monetization mechanisms, including but not limited to search, banner, video, image, inline text, and transitional advertising, affiliate links, data aggregation and sales, work distribution, surveys, and sweepstakes. Ads and features that appear on websites by using the Software are not associated with or endorsed by underlying websites. Further information may be available in certain ad placements through a link provided in the ad display frame (e.g. "About this Ad"). To remove all Software features and advertising, please uninstall the Software.
The Software may automatically, without additional notice, download upgrades, enable new features, and install fixes to the Software.
Uninstalling the Software
The desktop version of the Software may be uninstalled at any time using the following customary browser procedures:
Your browsers may be required to close to complete the uninstall process. Please note that certain non-executable files may remain on your system after uninstalling. These files are a record of your download, and may be used to help prevent fraud and improve the Services if you choose to download the Software again.
The mobile versions of the Software may be uninstalled at any time by accessing the application settings on your mobile device.
Optimizing Browser and Search Settings for the Software
Certain browser and search engine settings may be adjusted to optimize the performance of the Software. If your settings were optimized during installation, they will be automatically adjusted following installation. You may change these settings at any time. PLEASE NOTE THAT CERTAIN OPTIMIZED SETTINGS BELOW MAY LOWER YOUR BROWSER SECURITY LEVEL.
Learn more about Internet Explorer 9 add-on settings here:
Learn more about Firefox add-on settings here:
Purchasing Products or Services
The Company makes no warranty, and accepts no liability for any loss or damages whatsoever, relating to or in connection with your placement of an order with the Processor. You are solely responsible for any and all transactions utilizing your Personal Financial Information, including, but not limited to, any and all charges. You acknowledge and agree that in the event the Processor experiences a data breach that affects your Personal Financial Information, the Company will in no way be responsible or liable to you for any such breach.
You should maintain records of all your purchasing transactions. If you have any questions regarding your transactions or believe that there is an error or unauthorized activity associated with your transactions, please contact the Processor directly.
Company's Proprietary Rights
The Services may contain information, software, text, files, images, video, sounds, musical works, works of authorship, applications, and other materials or content belonging to the Company, the Company's licensors, partners, and affiliates, and other third parties (collectively, "Company Content"). All Company Content is protected by copyright, trademark, patent, trade secret and other laws, and as between you and the Company, the Company owns and retains all rights in the Company Content. Upon your assent to this Agreement, the Company hereby grants you a limited, revocable, nonsublicensable license to use the Software, access the Sites, and use and display the Company Content (excluding any software code) solely for your personal, non-commercial use in connection with your authorized use of the Software. Except as expressly permitted by the Company, you may not copy, download, stream capture, reproduce, duplicate, archive, upload, modify, translate, publish, broadcast, transmit, retransmit, distribute, perform, display, sell or otherwise use any Company Content.
Except as expressly permitted by the Company, you are strictly prohibited from creating works or materials (including but not limited to fonts, icons, link buttons, wallpaper, desktop themes, on-line postcards, montages, mash-ups and similar videos, greeting cards and unlicensed merchandise) that derive from or are based on the Company Content. This prohibition applies regardless of whether the derivative works or materials are sold, bartered or given away. You may not either directly or through the use of any device, software, internet site, web-based service or other means remove, bypass, avoid, interfere with, or circumvent any copyright, trademark, or other proprietary notices marked on the Company Content or any digital rights management mechanism, device, or other content protection or access control measure associated with the Company Content including geo-filtering mechanisms. Furthermore, you may not create, recreate, distribute or advertise an index of any significant portion of the Company Content unless authorized by the Company. You may not build a business utilizing the Company Content, whether or not for profit.
Restrictions on Your Use of the Services
THE SERVICES ARE OFFERED SOLELY FOR YOUR PERSONAL USE AND ENJOYMENT. ACCESSING OR USING ANY OF THE SERVICES FOR ANY COMMERCIAL PURPOSE OR GAIN IS PROHIBITED, UNLESS EXPRESSLY AUTHORIZED BY THE COMPANY IN WRITING PRIOR TO SUCH ACCESS OR USE.
You understand that you are responsible for all content that you post, upload, transmit, email or otherwise make available on, through or in connection with the Services (collectively, "User Content"). Accordingly, please choose carefully the information that you post on, through or in connection with the Services. You understand that the Company does not control the User Content and the Company assumes no responsibility or liability for objectionable User Content. If you become aware of misuse of the Services, please report this immediately to the Company. The Company assumes no responsibility for monitoring the Services for inappropriate User Content or conduct. If at any time, the Company chooses in its sole discretion to monitor the Services, the Company nonetheless assumes no responsibility for User Content other than Company Content, and assumes no obligation to modify or remove any inappropriate User Content, or responsibility for the conduct of any user.
You agree not to do any of the following in connection with your use of the Services:
- Post, upload or otherwise transmit or link to content that is: harmful, threatening, hateful, violent, discriminatory, abusive, obscene, pornographic, defamatory, false, misleading, tortious or unlawful;
- Violate the rights of others, including those relating to patents, trademarks, trade secrets, copyrights, privacy, publicity, or other proprietary rights;
- Violate any third party licenses or agreements, including software licenses, website terms and conditions, and privacy policies;
- Harass, harm, exploit or endanger another person;
- Impersonate or attempt to impersonate any person or entity;
- Introduce or engage in activity that involves the use of viruses, bots, worms, or any other computer code, files or programs that interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment, or otherwise permit the unauthorized use of or access to a mobile device, computer or a computer network;
- Interfere with, damage, disable, disrupt, impair, create an undue burden on, or gain unauthorized access to any of the Services (including the Software) or any servers, networks or accounts of the Company or any of its affiliates;
- Cover, remove, disable, block or obscure advertisements or other portions of the Services;
- Use technology or any automated system such as scripts or bots in order to collect usernames, passwords, email addresses or other data from the Services;
- Circumvent or modify any technology, mechanism or software that is part of the Services or used by the Company in connection with the Services, including any mechanisms used to restrict access;
- Solicit, collect or request any personal information for commercial or unlawful purposes;
- Post, upload or otherwise transmit an image or video of another person without that person's consent;
- Engage in any commercial activity (including but not limited to sales, contests, or sweepstakes) without the Company's prior written consent;
- Use the Services to advertise or promote competing services or products;
- Use the Services in any manner inconsistent with this Agreement or Applicable Law; or
- Attempt, facilitate or encourage others to do any of the foregoing.
The Company reserves the right, but disclaims any obligation or responsibility, to remove User Content that violates this Agreement, as determined by the Company in its sole discretion. You acknowledge the Company reserves the right to investigate and pursue legal action against anyone who, in the Company's sole discretion, violates this Agreement, including but not limited to, reporting such User Content, conduct, or activity to law enforcement authorities.
Your Proprietary Rights
The Company does not claim any ownership rights in the User Content that you post, upload, email, transmit, or otherwise make available on, through or in connection with the Services; provided, however, that User Content shall not include any content posted by a user that is already owned by the Company or any of its affiliates. By posting any User Content on, through or in connection with the Services, you hereby grant to the Company and its affiliates, licensees and authorized users, a perpetual, non-exclusive, fully-paid and royalty-free, sublicensable, transferable (in whole or in part), worldwide license to use, modify, excerpt, adapt, create derivative works and compilations based upon, publicly perform, publicly display, reproduce, and distribute such User Content on, through or in connection with the Services or in connection with any distribution or syndication thereof to a Third Party Service, on and through all media formats now known or hereafter devised, for any and all purposes including, but not limited to, promotional, marketing, trade or commercial purposes. The Company's use of such User Content shall not require any further notice to you and such use shall be without the requirement of any permission from or payment to you or to any other person or entity. The Company reserves the right to limit the storage capacity of User Content that you post on, through or in connection with the Services. You represent and warrant that: (i) you own the User Content posted by you on, through or in connection with the Services, or otherwise have the right to grant the license set forth in this Section, and (ii) the posting of User Content by you on, through or in connection with the Services does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. You agree to pay for all royalties, fees, and any other monies owing any person or entity by reason of the use of any User Content posted by you on, through or in connection with the Services.
Copyright Information and DMCA Complaint
The Company respects the intellectual property rights of others. You may not upload, embed, post, email, transmit or otherwise make available any material that infringes any copyright rights of any person or entity. The Company does not monitor the Services for this type of activity. However, complaints submitted to us by copyright holders or their agents in compliance with the Digital Millennium Copyright Act (DMCA) are taken seriously and may result in removal of content deemed to be violating at the Company's discretion, plus other actions or penalties. The Company has a policy of terminating repeat infringers' access to the Services in appropriate circumstances.
If you believe that any material displayed through the Services infringes your copyright, please send the Company's Copyright Agent a notification of claimed infringement with all of the following information: (a) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (b) identification of the claimed infringing material and information reasonably sufficient to permit us to locate the material on the Services (such as the URL(s) of the claimed infringing material); (c) information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement by you that the above information in your notification is accurate and a statement by you, made under penalty of perjury, that you are the owner of an exclusive right that is allegedly infringed or are authorized to act on the owner's behalf; and (f) your physical or electronic signature.
The Company's Copyright Agent for notification of claimed infringement can be reached as by email email@example.com. Failure to comply with the above requirements may render your DMCA complaint invalid.
Warranty Disclaimer and Limitation of Liability
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN "AS-IS", "AS AVAILABLE", AND "WITH ALL FAULTS" BASIS, AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY. YOU AGREE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGES OR LOSSES THAT ARISE FROM YOUR ACCESS TO AND USE OF THE SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, EXPRESS, IMPLIED OR STATUTORY, IN CONNECTION WITH THE SERVICES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN PARTICULAR, THE COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS THAT (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (B) YOU WILL RECEIVE ANY SPECIFIC RESULTS FROM USING THE SERVICES, (C) ANY DEFECTS RELATED TO THE SERVICES WILL BE CORRECTED, (D) THE SERVICES ARE FREE OF COMPUTER BUGS, VIRUSES OR OTHER HARMFUL COMPONENTS, OR (E) ANY INFORMATION, CONTENT OR MATERIALS MADE AVAILABLE THROUGH THE SERVICES WILL BE ACCURATE, USEFUL, TIMELY OR RELIABLE.
THE COMPANY DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY THIRD PARTY PRODUCT OR SERVICE ADVERTISED OR OFFERED THROUGH THE SERVICES, AND THE COMPANY WILL NOT BE A PARTY TO OR RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND ANY THIRD PARTY PROVIDER OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY, OR ITS PARENTS, SUBSIDIARIES OR AFFILIATES, OR ANY OF THEIR OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS OR AGENTS (COLLECTIVELY, THE "COMPANY PARTIES"), BE LIABLE FOR ANY LOSSES OR DAMAGES OF ANY KIND IN CONNECTION WITH THE ACCESS OR USE OF THE SERVICES, OR FROM ANY INFORMATION, CONTENT OR MATERIALS MADE AVAILABLE THROUGH THE SERVICES, INCLUDING BUT NOT LIMITED TO (I) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), (II) ANY PROPERTY DAMAGE, DATA LOSS, PERSONAL INJURY, OR TECHNICAL MALFUNCTIONS RESULTING FROM THE ACCESS OR USE OF THE SERVICES, OR THE INTERRUPTION OR CESSATION OF THE SERVICES, OR (III) ANY DAMAGES OR LOSSES CAUSED BY OR RELATED TO THE UNAUTHORIZED ACCESS OR USE OF THE COMPANY'S SERVERS, SOFTWARE OR EQUIPMENT, OR ANY COMPUTER BUGS, VIRUSES, HARMFUL PROGRAMS OR SIMILAR MECHANISMS TRANSMITTED THROUGH OR IN CONNECTION WITH THE SERVICES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, THE TOTAL LIABILITY OF THE COMPANY AND THE COMPANY PARTIES TO YOU FOR ANY CAUSE OR CLAIM WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO THE COMPANY DURING THE PERIOD OF YOUR USE OF THE SERVICES.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SERVICES, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICES.
Agreement to Pre-Arbitration Notification of Dispute
This Agreement provides for final, binding arbitration of all disputed claims (discussed immediately below). The Company and you agree, however, that it would be advantageous to discuss and hopefully resolve any disputes before arbitration proceedings or any other proceedings authorized herein are initiated. In the event of a dispute, you shall send a letter to the Company briefly summarizing the claim and the request for relief. The letter shall be sent to firstname.lastname@example.org. If the dispute is not resolved within 60 days after the letter is sent, you may proceed to initiate arbitration proceedings or any other proceedings authorized herein.
The laws of the State of California and applicable federal law (including the Federal Arbitration Act) will govern this Agreement and any claim or dispute relating thereto or to your use of any of the Services, without regard to any conflicts of law provisions.
Agreement to Arbitrate Claims and Class Action Waiver
Except to the limited extent noted below, any controversy, claim or dispute arising out of or relating to this Agreement or the use of any of the Services shall be resolved by final and binding arbitration. The arbitration shall take place in Middlesex, Massachusetts in accordance with the Commercial Arbitration Rules and the Consumer-Related Disputes Supplementary Procedures of the American Arbitration Association (collectively, the "Rules"). Unless either party or the arbitrator requests a hearing, the parties will submit their arguments and evidence to the arbitrator in writing. The arbitrator will make an award based only on the documents. This is called a Desk Arbitration. If any party makes a written request for a hearing within ten days after the American Arbitration Association acknowledges receipt of a claimant's demand for arbitration (or the arbitrator requests a hearing), the parties shall participate in a telephone hearing. In no event shall the parties be required to travel to San Diego to participate in the arbitration.
If you decide to commence arbitration, the provider will require you to pay a filing fee (which currently is $125 for claims under $10,000). If your filing fee is more than $125, the Company will reimburse you for any excess fee promptly after it receives notice of your arbitration. If the arbitrator ultimately rules in your favor, the Company will also reimburse you for the $125 base fee. This arbitration agreement is subject to the Federal Arbitration Act and is enforceable pursuant to its terms on a self-executing basis. Either party may seek enforcement of this provision in any court of competent jurisdiction.
The arbitrator shall determine any and all challenges to the arbitrability of a claim.
The arbitral award shall be judicially enforceable. Any court of competent jurisdiction may, and upon request shall, enter judgment on the arbitral award. Either party may seek confirmation (judgment on the award) and/or enforcement in any court of competent jurisdiction.
Notwithstanding any provision in the Rules to the contrary, and with the exception of Desk Arbitrations, the Federal Rules of Evidence shall govern the admissibility of evidence in any arbitral proceeding.
Both you and the Company waive the right to bring any claim covered by this dispute resolution provision as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any claim covered by this dispute resolution provision brought by anyone else. Notwithstanding any provision in the Rules to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative, collective, or private attorney general action or to consolidate, join, or otherwise combine the claims of different persons into one proceeding.
If a proposed class, consolidated, representative, collective, or private attorney general action arbitration is initiated notwithstanding the above-prohibition and it is finally determined by the arbitrator (or a court of competent jurisdiction) that the waiver specified herein is not enforceable, then the arbitration proceedings shall be bifurcated as follows and notwithstanding any provision in the Rules to the contrary: 1. The issue of arbitrability shall be determined by the arbitrator pursuant to the applicable rules and substantive law. 2. Assuming the arbitrator concludes that the arbitration may proceed, said arbitration shall be stayed, and the issue of whether to certify any alleged or putative class for a class action (or other representative) proceeding shall be presented to and decided by a court of competent jurisdiction. The arbitrator shall not have authority or jurisdiction to decide class certification (or any similar representative action) issues. The decision to certify or not certify a class action (or to otherwise permit the action to proceed on a representative basis) shall be appealable in the judicial proceedings consistent with the rules and law governing the appeals of interlocutory decisions or class certification (or similar) rulings specifically, if appropriate. 3. Once any issues regarding class certification (and/or similar representative requirements) have been finally decided by the court, the arbitrator will have authority to decide the substantive claims on an individual or a class (or other representative) basis, as may be determined and directed by the court.
The arbitrator(s) shall not have the power to commit errors of law or legal reasoning, make clearly erroneous factual findings, or abuse his or her discretion, and the award may be vacated or corrected on appeal to a court of competent jurisdiction for any such error.
Opting-Out of Arbitration and Class Action Waiver
You may elect to opt out (exclude yourself) from the final, binding arbitration procedure and the class action waiver specified in this Agreement by doing the following. Within 30 days of downloading the Software, you must send a letter to email@example.com. All other terms shall continue to apply, including the requirement to pre-dispute notification and mediation, and non-arbitrated claims or disputes arising out of or relating to this Agreement or the use of any of the Services will be resolved exclusively in the state or federal courts in California with the parties consenting to such exclusive jurisdiction and venue.
Notwithstanding any provision herein to the contrary, we agree that, if the Company makes any future change to the dispute resolution procedure and class action waiver provisions (other than a change to the Company's address), you may reject any such change by sending a letter to the Company within 30 days of the change to the address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision.
Your letter must be postmarked by the applicable 30-day deadline to be effective. You are not required to send the letter by confirmed mail or return receipt requested, but it is recommended that you do so. Your request to be excluded will only be effective and enforceable if you can prove that the request was postmarked within the applicable 30-day deadline.
You agree to indemnify, defend and hold harmless the Company and the Company Parties from and against any and all claims, demands, obligations, losses, liabilities, damages, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your access or use of any of the Services; (b) any activities or actions by you that violate this Agreement or any third party rights (including, without limitation, any copyright or proprietary rights, or any third party terms of service, privacy policies, licenses or agreements); and (c) any User Content posted or submitted by you on, through or in connection with the Services. Your indemnification obligation will survive this Agreement and your use of the Services.
If you have any questions about this Agreement or wish to receive a copy, please contact us via firstname.lastname@example.org.
Collection of Information
User Submitted Information.
Accessing and Using the Services. When users access or use the Services, certain non-personally and personally identifiable information (the "User Information") is collected, stored and used for business and marketing purposes, such as maintaining and improving the Services, conducting research, and monetization. This User Information includes, without limitation: IP address, unique identifier number, operating system, browser information, URLs visited, data from URLs loaded and pages viewed, search queries entered, social connections, profile properties, contact details, usage data, and other behavioral, software and hardware information. If you access the Services from a mobile or other device, we may collect a unique device identifier assigned to that device or other information for that device in order to serve content to it. This collected data may also be supplemented with information obtained from third parties or submitted by users.
Tracking and Data Collection Technologies.
The Company may use browser cookies, web and DOM storage data, Adobe Flash cookies, pixels, beacons, and other tracking and data collection technologies, which may include an anonymous unique identifier. These technologies may be used to collect and store information about your use of the Services, including without limitation, web pages, features and content you have accessed, search queries you have run, referral URL information, links you have clicked on, and advertisements you have seen. This data is used for business purposes such as providing more relevant ads and content, and market research. The Company may also use these technologies and other similar tools to relate your use of the Services to personal information obtained from you, through the Services, or a third party. For example, cookie, click stream or other data about your activities using the Services may allow us to limit the offers and content provided to you through the Services to items we think you will find interesting and relevant to you, based on your prior online activities and preferences.
Third Party Tracking and Data Collection.
Use and Disclosure of Information
User Control and Uninsalling Software
You may uninstall the Company's downloadable browser add-on Software at any time by following the instructions provided by your browser, on the Software's support page, or by e-mailing us for help at email@example.com. Note that after you uninstall the Software, certain related files may remain on your system. These remnant files are a record of your previous download and are not executable programs. These files help the Company to prevent fraud on the Services and to better service you if you choose to download the Software again. You may uninstall the Company's mobile applications Software by following the customary operating system procedures on your mobile device platform. You may unsubscribe to Company promotional materials by clicking the “unsubscribe” link at the bottom of the applicable e-mail. Remember that even after you uninstall the Software copies of some information that is publicly viewable may remain viewable in circumstances where, for example, you have commented on content on the Services or if another person copied, stored or shared your information.
Location of Data